Certified Technology Specialist

  
A Certified Technology Specialist (CTS) creates, provides, operates and services network-based AV solutions. They conduct activities that offer the best audiovisual resolutions for the client’s needs both on time and within budget. They perform general technology tasks by creating, operating and servicing AV solutions. The professionals must have a good understanding of communication systems such as audio, video, and display systems.

This position is responsible for installing, monitoring, and uninstalling AV equipment. They provide on-site installation, support, and troubleshoot any issues that may occur. The CTS cleans the computer equipment and peripherals and provides minor repair and maintenance services whenever a need arises.

certified technical specialist will take care of the logistics of setting up and deployment of computers. The CTS offers technical assistance to install or remove programs according to support instructions. The specialist has to ensure that the computers are in proper working condition. It is the responsibility of the CTS to provide audio-visual resolutions to any related technical problems.